Improving Quality and Safety

at the Point of Care

The Next Frontier of Patient Safety and Quality Improvement

Evidence-based training that reduces inappropriate variation, strengthens real-time decisions, and provides cutting edge new skills for delivering safer, more consistent patient care across settings and patient populations

Learners

health care organizations

Grants Awarded

positive reviews
PROVEN EFFECTIVE

In follow-up evaluations, over 90% of learners reported using the strategies they learned in their daily practice.

Over 93% reported that taking the course(s) resulted in better patient encounters, increased confidence, and better patient care. 

What You Gain

Training that directly supports organizational priorities related to patient safety, Quality of Care, Cost Containment, and Patient outcomes

  • More consistent assessments and treatment decisions
  • Fewer avoidable communication breakdowns
  • Improved reliability across clinicians and providers, shifts, settings, and patient populations
  • Stronger alignment between safety and quality goals and front-line practice
  • Skills that strengthen the impact of protocols and checklists
  • Training that scales across disciplines and care environments
  • Courses tailored to (separately) nurses, allied health providers, physicians, and non-clinical staff

Courses That Close Persistent Gaps in Patient Care Quality & Safety

Our courses provide strategies and skills that address persistent problems: 
  • Inappropriate (unintended) variation in assessment and treatment
  • Communication breakdowns that contribute to risk
  • Inconsistent patient experiences
  • Safety events and near misses
  • Gaps between “how care is designed” and “how care actually unfolds”

How?

By addressing one of the largest sources of variation and risk: the rapid cognitive processes and moment-to-moment interactions that shape assessment, decision-making, and communication.

This is one of your highest-leverage opportunities for improving safety and quality of care across your organization.

When clinicians operate under time pressure, interruptions, and high cognitive load, even experienced professionals may produce varied outcomes — not because they lack skill or commitment, but because of how the human mind processes information in real contexts.

Your Outcomes

Stronger Real-Time Clinical Decision-Making

Help clinicians and providers recognize when rapid cognitive processes may unintentionally shape decisions, and provide evidence-based tools that support steadier, more accurate judgment under pressure.

Reduced Unnecessary Variation

Variation unrelated to patient needs adds avoidable risk. Our training equips teams with strategies to improve consistency in assessment, communication, and care planning across settings and patient populations.

Improved Encounter Quality 

Communication that closes gaps between information, understanding, and action—supporting stronger patient engagement, fewer misunderstandings, and improved adherence and self-care.

Persistent Care Improvement

More predictable, evidence-based decisions and interactions reduce safety risk while building patient trust, clinician confidence, and a more sustainable care environment.

Increased Quality of Care Enhanced Patient Safety
Improved Patient Outcomes

For Every Patient

What makes our courses uniquely effective?

Grounded in cutting-edge scientific evidence by subject matter experts

In contrast to the ineffective training delivered by well-meaning facilitators lacking deep expertise that most organizations deliver, our courses are rooted in a large body of scientific evidence from the mind sciences on what actually works.

Thoroughly evaluated before launch

Launched only after the course is proven to achieve learning objectives and receives high ratings from over 90% of learners.
Young girl smiling during a supportive, child-centered medical visit

Developed by a team of experts, providers, and educational designers

Subject matter experts ensure the recommended strategies are cutting edge, up-to-date, and evidence-based. Providers ensure relevance and applicability. Educational designers ensure high quality, engaging, and effective learning experiences. 

Practical with immediate benefit

Effective and practical strategies can be put to work and make a difference in the lives of providers and patients right away. 

Courses have been evaluated by thousands of healthcare personnel.

We are a community of scientists and practitioners
devoted to giving organizations and providers
the tools they need to provide exceptional care for diverse patients


Our courses have been evaluated with over 18,000 providers & clinicians.

What they say:

“I was completely engaged”

“I expected to multitask but I was completely engaged. It was great information, well presented, with excellent pacing.”


PHYSICIAN EXECUTIVE

“Best of its Kind”

"I was pleasantly surprised how well some on my team received this training – and observed that it indeed applies to us. I credit your experience, academic backgrounds, and evidence-based approach."
Physician Director

“Should be required for all nurses"

"I was very skeptical but after reviewing these courses I came to the conclusion that they should be required for all nurses."
Nursing service line director

*Find out why Optum Health, Cleveland Clinic, Mayo Clinic, NewYork-Presbyterian, Healthcare Association of New York, Sutter Health, California Health Care Foundation, Boston Scientific Close the Gap, HealthPartners, Permanente Medical Groups, and the State of Minnesota, among hundreds of others, choose our off-the-shelf courses or engage us to develop custom courses.

Don't Like Forms?

EMAIL
solutions@humanitas-institute.org
Phone
+1 612-624-5841