Welcome Non-Clinical Staff!

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ST1

Overcoming Unconscious Bias in the Workplace


ST2

Preventing Biases During Health Care Crises, For Admin, Reception, & Clerical Staff

ST5

Creating Identity-Safe Teams by Understanding & Preventing Stereotype Threat

ST12

Best Practices for Collecting Patient Race, Ethnicity, & Preferred Language Data

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Discover All Available Non-Clinical Staff Training Courses


Actionable training to build confidence and support positive patient experiences.

Evidence-Based 

Proven Effective 

Available  24/7  

5-Star ratings

Over 5,000 Learners Have Evaluated Our Courses
The Results Speak for Themselves 

This course is a great refresher for people like me in the healthcare industry. I believe people should be exposed to information like this, not only when it come to race and ethnicity, but other areas where people interact with patients. Really worth every second...

-Administrative Professional
I thought the course was comprehensive and helpful. I think that it is vital to ensure high-quality care for gender-diverse patients. I feel so much more educated on the topic of biological sex and sex at birth and I found that to be the most valuable...

-Office Administrator
The course was very thorough, and covered most everything, it was a well made course, that taught me a few things I did not know, the course is a must for all providers, and the story of Luke and others broke my heart...


-Technician
I think one of the most valuable parts was the patient stories and sample experiences because they showed the detrimental effects of non-gender-affirming care and what sort of things healthcare staff and providers can do to make that better...

-Office Administrator

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Explore evidence-based, interactive courses designed to support high-quality care, clinical resilience, and real-world impact.

Welcome to Our Non-Clinical Staff Courses!

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