Best Practices for Collecting Patient Sexual Orientation and Gender Identity Data

⏰ 15 minutes (plus optional activities)

📜 Certificate of Completion

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What Your Colleagues Say:


“I enjoyed the course. I think it did a great job of naming what stereotype threat is, what some concrete examples look like, and how to manage it in the workplace and to help others who might be experiencing it.”

“I thought this was extremely insightful and not something they let people talk about. I actually had never had a learning experience about this and felt like it is something that I will think about going forward…”

We all want to show up at our best and bring out the best in our colleagues.

Welcome to Best Practices for Collecting Patient Sexual Orientation and Gender Identity Data, an exciting asynchronous eLearning experience designed to equip you with the necessary skills, tools, and best practices to collect sexual orientation and gender identity (SOGI) data as required by Washington state law.

In this course, you will gain a thorough understanding of why collecting SOGI data is crucial in hospitals and health centers and how to create a welcoming and respectful environment for patients. You will learn about the different terms related to sexual orientation and gender identity, their intersectionality, and how to differentiate between them. Through interactive activities and real-world scenarios, you will develop practical skills to communicate effectively with patients while collecting their SOGI data.

By the end of this course, you will have gained the necessary knowledge and skills to interact with patients in an affirming way, using best practices to ensure their SOGI data is collected respectfully and inclusively. Whether you are a healthcare professional or administrator collecting SOGI data in healthcare settings, this course will empower you with the right tools to improve patient care outcomes through positive and inclusive interactions.
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Learners will be able to:

Communicate to patients why hospitals and health centers collect sexual orientation and gender identity information.

Explain to patients and colleagues the definitions and differences among some sexual orientation and gender identity terms.

Apply best practices and strategies to interact with patients in an affirming way.

Why do Optum Health, Mayo Clinic, Boston Scientific, Hospital Association of New York, Health Partners, Cleveland Clinic, the Permanente Medical Group, Sutter Health, Confluence Health, the Indiana Hospital Association, the Center for Antiracism and Health Equity, and the California Health Care Association, among others, choose our courses?

In their words:

#unmatched expertise | #the best we have seen | #truly evidence-based  | #top marks from our doctors | #head & shoulders above the rest