For ALLIED HEALTH

Understanding and Preventing Bias in Cardiovascular Disease Specialty Care

⏰  30 minutes (plus optional activities)

🏆 0.5 Continuing Education credit available

📜 Certificate of Completion

Expand your learning with our Allied Health course bundle!

This course builds on content originally developed with Close the Gap, a Boston Scientific initiative that aims to ensure every patient has access to specialty care and minimally invasive technologies.

As clinicians, we strive to provide all our patients the highest quality of care.

Healthcare team members play a pivotal role in shaping patient experience and influencing the quality of cardiovascular care. Yet, despite shared values of fairness and excellence, longstanding disparities continue to impact Black, Hispanic, and women patients. These groups are less likely to be offered advanced treatments, more likely to experience communication breakdowns, and often report feeling dismissed or stereotyped.

This highly relevant and accessible learning experience equips non-physician healthcare professionals with the knowledge and practical skills needed to interrupt bias in care for cardiovascular disease patients. Through compelling real-life patient composites and insights from neuroscience, the course illuminates how unintended biases develop, persist, and influence care—even among well-meaning providers.

Learners will gain actionable tools, including mental strategies (“mind hacks”), trust-building communication techniques, and perspective-taking exercises to improve both clinical effectiveness and patient experience. Designed for busy care teams, this course offers a meaningful opportunity to reduce disparities and ensure that every patient receives the high-quality, respectful cardiovascular care they deserve.

Learners will be able to:

Identify racial, ethnic, and gender disparities in cardiovascular disease treatment and patient experience.


Understand how implicit biases can influence clinician communication, time investment, and perceived patient credibility—often without intent or awareness.


Apply findings from neuroscience and social psychology to better recognize how automatic thinking can undermine equity.


Implement evidence-based strategies to build trust, improve communication, and prevent biases from influencing everyday clinical interactions and teamwork.


Support patient access to timely and appropriate cardiovascular specialty care through more equitable and inclusive practices.

Flexible, online learning for busy healthcare teams

This video learning course features engaging content delivered by experts in the field. Through informative presentations, case studies, and interactive exercises, you will deepen your knowledge and develop practical skills for providing respectful and equitable pain care for your patients. The self-paced format allows you to learn at your convenience, ensuring flexibility in your professional development.

Who Should Take This Allied Health CE Course

This course is designed for allied health care providers, care coordinators and patient navigators, and technicians and medical assistants seeking to enhance their understanding and skills in caring for patients with cardiovascular disease.

Why do Optum Health, Mayo Clinic, Boston Scientific, Hospital Association of New York, Health Partners, Cleveland Clinic, the Permanente Medical Group, Sutter Health, Confluence Health, the Indiana Hospital Association, and the California Health Care Association, among others, choose our courses?

In their words:

#unmatched expertise | #the best we have seen | #truly evidence-based  | #top marks from our doctors | #head & shoulders above the rest  

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