For Physicians

Understanding and Preventing Bias in Pain Management

⏰ 30 minutes (plus optional activities)

🏆 0.5 AMA PRA Category 1 CME Credits (ACCME)

📜 Certificate of Completion

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This course was co-sponsored and developed through collaboration with The Dalio Center for Health Justice at NewYork-Presbyterian Hospital.
What Your Colleagues Say:

“…society's increasing issues with drug addiction is making people in the healthcare field more suspicious of those who are experiencing pain of actually being drug seekers, and this course is a good reminder that most people seeking medical help are there for actual medical emergencies.”

“I believe this course is well thought out and provides information and techniques to avoid bias that I had not thought about.”

You are dedicated to delivering the highest quality care and ensuring that every patient’s pain is taken seriously and treated effectively.

Yet, a large body of research shows that pain treatment can vary across patients, conditions, and care settings. This isnot because clinicians intend for care to differ, but because pain assessment often occurs under rapid, high-demand circumstances that make consistency difficult.

This learning experience provides practical, science-based skills to help clinicians deliver the steady, reliable, high-quality pain care we would all want for ourselves and those we care about. You will explore how rapid cognitive processes can influence pain evaluations, why these processes create unintended variation, and how to support clearer, more consistent decisions across diverse clinical situations.

Grounded in rigorous peer-reviewed research and illustrated through composites of real scenarios shared by clinicians and patients, this course offers tools that can be applied immediately in everyday practice. This course will help you strengthen decision quality, improve encounter consistency, and support safer, more equitable pain management for every patient.

Learners will be able to:

  • Describe patterns of variation in pain assessment and treatment documented across patient groups and clinical settings.
  • Understand how rapid cognitive processes, time pressure, and information load can contribute to unintended differences in pain-related decisions, even when clinicians are committed to providing high-quality care.
  •  Learn evidence-based, practical skills to strengthen real-time pain assessment, support clearer communication, and reduce unnecessary variation in the quality of pain care across all patient encounters.

Course Format

This video learning course features engaging content delivered by experts in the field. Through informative presentations, case studies, and interactive exercises, you will deepen your knowledge and develop practical skills for providing respectful and equitable pain care for your patients. The self-paced format allows you to learn at your convenience, ensuring flexibility in your professional development.

Who Should Enroll

This course is designed for physicians.

Why do Optum Health, Mayo Clinic, Boston Scientific, Hospital Association of New York, HealthPartners, Cleveland Clinic, the Permanente Medical Group, Sutter Health, Confluence Health, the Indiana Hospital Association, and the California Health Care Association, among others, choose our courses?

In their words:

#unmatched expertise | #the best we have seen | #truly evidence-based  | #top marks from our doctors | #head & shoulders above the rest  

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