Online CE / CME 

Courses For the Next Frontier in Patient Safety and Quality Improvement

Strengthen real-time decisions and encounter quality in todays fast-paced and diverse health care environments

Learners

health care organizations

Grants Awarded

positive reviews

Close Persistent Gaps in Patient Care Quality & Safety

Our courses translate robust evidence from the mind & clinical sciences into practical strategies and skills that address: 
  • Inappropriate (unintended) variation in assessment and treatment
  • Communication breakdowns that contribute to risk
  • Inconsistent patient experiences
  • Safety events and near misses
  • Gaps between “how care is designed” and “how care actually unfolds”
In evaluations with thousands of learners, over 93% reported that the course(s) resulted in better patient encounters, increased confidence, and better patient care. 

How?

By addressing one of the largest sources of variation and risk: the rapid cognitive processes and moment-to-moment interactions that shape assessment, decision-making, and communication.

When we operate under time pressure, interruptions, personal stress, or high cognitive load, evidence shows that even the most talented and experienced among us are affected by by unaddressed, often unrecognized, automatic shortcuts in how our minds process information and make decisions.

This is one of your highest-leverage opportunities for improving safety and quality of care for yourself and across your organization.

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What makes our courses uniquely effective?

Grounded in cutting-edge scientific evidence by subject matter experts

In contrast to the ineffective training delivered by well-meaning facilitators lacking deep expertise that most organizations deliver, our courses are rooted in a large body of scientific evidence from the mind sciences on what actually works.

Thoroughly evaluated before launch

Launched only after the course is proven to achieve learning objectives and receives high ratings from over 90% of learners.

Young girl smiling during a supportive, child-centered medical visit

Developed by a team of experts, providers, and educational designers

Subject matter experts ensure the recommended strategies are cutting edge, up-to-date, and evidence-based. Providers ensure relevance and applicability. Educational designers ensure high quality, engaging, and effective learning experiences. 

Practical with immediate benefit

Effective and practical strategies can be put to work and make a difference in the lives of providers and patients right away. 

Your Outcomes

Stronger Real-Time Clinical Decision-Making

Help clinicians and providers recognize when rapid cognitive processes may unintentionally shape decisions, and provide evidence-based tools that support steadier, more accurate judgment under pressure.

Reduced Unnecessary Variation

Variation unrelated to patient needs adds avoidable risk. Our training equips teams with strategies to improve consistency in assessment, communication, and care planning across settings and patient populations.

Improved Encounter Quality 

Communication that closes gaps between information, understanding, and action—supporting stronger patient engagement, fewer misunderstandings, and improved adherence and self-care.

Persistent Care Improvement

More predictable, evidence-based decisions and interactions reduce safety risk while building patient trust, clinician confidence, and a more sustainable care environment.

Increased Quality of Care Enhanced Patient Safety
Improved Patient Outcomes

For Every Patient

PROVEN EFFECTIVE

In follow-up evaluations, over 90% of learners reported using the strategies they learned in their daily practice.

Over 93% reported that taking the course(s) resulted in better patient encounters, increased confidence, and better patient care. 

What You Gain

Training that directly supports patient safety, Quality of Care, Cost Containment, and Patient outcomes

  • More consistent assessments and treatment decisions
  • Fewer avoidable communication breakdowns
  • Improved reliability across clinicians and providers, shifts, settings, and patient populations
  • Stronger alignment between safety and quality goals and front-line practice
  • Skills that strengthen the impact of protocols and checklists
  • Training that scales across disciplines and care environments
  • Courses tailored to (separately) nurses, allied health providers, physicians, and non-clinical staff

Our courses have been evaluated by thousands of healthcare personnel.

We are a community of scientists and practitioners
devoted to giving organizations and providers
the tools they need to provide exceptional care for diverse patients


Our courses have been evaluated with over 18,000 providers & clinicians.