As a practitioner of adult and child neurology, I routinely treat pregnant patients with a number of concerns ranging from eclampsia to generalized epilepsy and chronic migraine. This course helps me to be aware of patient needs in a way that truly helps me provide the most comprehensive care for them.
- Physician, Female, Asian, 23, Liberal, IN
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It has made me more aware of unintentional bias which has allowed me to be more reflective.
- Nurse Practitioner/Physician Assistant, Male, White, 36, Moderate, UT
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I don’t work with indigenous families typically, but i do work in a very culturally diverse area doing home visits for kids with special needs. I think about this workshop all the time, and while I don’t remember specific strategies from the course, I do remember having the realization that there is just so much I don’t know. I’ve tried to focus on asking more questions and trying to be more sensitive to the family’s responses. For example, I’ve had several Somali families since I’ve taken this course. I’ve focused more attention on trying to build rapport and trust before I recommend anything, because I know there is a lot of hesitancy to trust the medical community. This hesitation to trust the medical community isn’t unique to the somali populations—when I learned about this belief from indigenous populations, it prompted me to do some more reading. From there, I learned that many of my families may hesitate to trust providers, and that honestly opened my eyes as to why so many families seem to abruptly drop contact with my organization. Honestly it was eye opening.
- Speech Pathologist, Female, White, 27, Very Liberal, KS
I think I am more aware of the patient perspective and treating all patient differences with respect.
- Nurse (RN, LPN), Female, White, 30, Moderate, NJ
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It caused me to pause and consider how I might be unintentionally practicing bias in my interactions with patients. I became even more mindful in how I chose my words and made sure to listen even more than I already did. It made me look at my own actions and how I approach things.
- Medical Technician, Male, White, 38, Very Liberal, TX
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I was able to show more empathy and understanding to all situations. I do understand that not all care can be done by text book but one should put the patient and family first and foremost when providing care in all areas.
- Nurse (RN, LPN), Female, Black, 52, Liberal, LA
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The course helped me recognize certain personal and cultural biases of pregnant women in healthcare. I do think it is important to be open-minded to each patient without implementing too many personal biases. It is also significant to learn from the patients, whether it is culturally or historically. I am always seeing myself learning more about different people when I am not familiar with.
- Nurse (RN, LPN), Male, Asian, 24, Moderate, CA
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I can now acknowledge my own biases and how they may impact your patient interactions. I pay attention to what patients say and ask clarifying questions. I understand the beliefs, values, and practices of diverse patient populations.
- Nurse (RN, LPN), Male, Black, 59, Liberal, MA
Overall, I was more aware of biases that I carried as well as others around me. I was quick to point them out and reevaluate how I deal with patients. I was more understanding not quick to judge patients based on their background or situation. I listened more and respected their wishes instead of brushing them off or dismissing their concerns.
- Nurse (RN, LPN), Female, Black, 41, Liberal, FL
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Just reminded me to make sure I treat all patients equally.
- Nurse (RN, LPN), Male, White, 47, Conservative, FL
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It taught me to look at patients more than just problems to deal with and that empathy goes a long ways.
- Nurse (RN, LPN), Female, Asian, 36, Moderate, NY
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After taking the survey, I started utilizing terms like we and us in reference to the care we were providing so that it made it feel more like a team instead of Us (medical) vs them(patient/pt family.) This small action in and of itself, was probably the most useful bit of information that I garnered from the survey. The actual visceral reaction that would sometimes send pts and their families through the roof and make them extremely defensive was no longer there. The rest of the care basically fell into place from there.
- Nurse (RN, LPN), Male, White, 35, Very Liberal, NY
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The course emphasized the importance of open, respectful communication. I’ve learned to actively listen to my patients, ensuring they feel heard and valued. This has led to better rapport and trust, allowing patients to share their concerns more freely, regardless of the healthcare setting.
- Nurse Practitioner/Physician Assistant, Female, Asian, 30, Liberal, GA