Inclusive Perinatal Care: Practical Strategies to Build Trust & Prevent Bias

Welcome
NPQIC!

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What?

Join us for a 90-minute online workshop that builds on the eLearning course, Dignity in Pregnancy & Childbirth: Preventing Racial Bias in Perinatal Care! 

Why?

The purpose of this workshop is to:

  • Get your questions answered about the Dignity in Pregnancy & Childbirth: Preventing Racial Bias in Perinatal Care eLearning course. (Submit questions when you register below.)
  • Develop skills for educating and engaging others on the topic of dignity in pregnancy and childbirth effectively and gently.

  • Enhance you and your team’s ability to live your values in providing the best perinatal care possible to all your patients.

Where?

This workshop takes place virtually using Zoom. You will need to login from a desktop or laptop that has an internet connection to participate. 

Who?

Up to 40 of your colleagues/coworkers.
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This work is supported by MCIC Vermont, LLC, NYP’s reciprocal risk retention group.

The Session on 
Thursday, January 30th at 9:30am EST is FULL!

Evidence-Based

Learner-Centered

Practical

Workshop Format

  • 90 minutes
  • Virtual, synchronous environment: Zoom
  • Interactive – not suitable for multi-tasking

See what others had to say about the impact of the Dignity in Pregnancy & Childbirth eLearning experience on the care they provide.

“Honestly, I was so much more aware of biases. Those that I was unaware of and those that I was aware of. I 100% believe that the course made me a better nurse and human being.”

“It has allowed me to become more aware of my own potential biases against certain races or gender that I encounter, as well as allowed me the opportunity in order to advise my co-workers on how to manage their own bias. The course also brought a physical change, as the clinic now has posters encouraging for diversity and unbiased treatment.”

“The course emphasized the importance of open, respectful communication. I’ve learned to actively listen to my patients, ensuring they feel heard and valued. This has led to better rapport and trust, allowing patients to share their concerns more freely, regardless of the healthcare setting.”
“Well, the course on black maternal health significantly impacted the way I approach my daily patient care, especially in the ICU and emergency ward. Although the course was centered on pregnancy and childbirth, the strategies for recognizing and interrupting unintended bias have been invaluable in all my interactions with patients. For example, I make it a point to listen attentively to each patient's concerns without making assumptions based on their background. I now ensure that I ask open-ended questions to give patients the space to express their needs and concerns fully, rather than assuming what might be wrong based on prior experience or stereotypes. I've also become more mindful of my nonverbal communication, making sure that my tone, body language, and expressions reflect empathy and respect. This helps me create a welcoming environment where patients feel safe to voice their concerns. I have consciously made an effort to recognize and challenge any personal biases I may have, particularly when interacting with individuals from different cultural or ethnic backgrounds.”
“It let me look at patients differently from their perspective and learn to individualize each situation without passing judgement.”
“Overall, I was more aware of biases that I carried as well as others around me. I was quick to point them out and reevaluate how I deal with patients. I was more understanding not quick to judge patients based on their background or situation. I listened more and respected their wishes instead of brushing them off or dismissing their concerns.”
“I also learned strategies to empower patients to take an active role in their care.”
“The course really opened my eyes to how unconscious bias can affect patient care, and I’ve been making a conscious effort to avoid that in every interaction. It made me more self-aware, and I’ve started questioning my assumptions about patients, ensuring I see each person as an individual rather than as a reflection of their background or circumstances.”
“I think the biggest impact is the confidence and ability to notice and inform and teach other staff members when I notice a possibility of biased treatment.”
“I was able to show more empathy and understanding to all situations. I do understand that not all care can be done by text book but one should put the patient and family first and foremost when providing care in all areas.”
"As a practitioner of adult and child neurology, I routinely treat pregnant patients with a number of concerns ranging from eclampsia to generalized epilepsy and chronic migraine. This course helps me to be aware of patient needs in a way that truly helps me provide the most comprehensive care for them.”
“Working at a clinic that serves a heavily low-income and minority population, I was able to reflect upon the learning modules that I had previously seen. I remembered specifically the module saying that African American populations are more subject to have their pain dismissed than other ethnic groups due to providers believing that they have a higher pain tolerance. I remembered this specifically when my supervising physician mentioned how he would give a lower painkiller dose to a patient due to her being AA. I politely educated him on the matter and mentioned to him how the notion of higher pain tolerance is outdated and based on false claims.”
“I started utilizing terms like 'we' and 'us' in reference to the care we were providing so that it made it feel more like a team instead of Us (medical) vs them (patient/pt family)…. The actual visceral reaction that would sometimes send pt's and their families through the roof and make them extremely defensive was no longer there. The rest of the care basically fell into place from there.”
“I was more focused on being more holistic in my approach. I have made a conscious effort to be more tailored in my care.”
“I tried to see past my perception of people's mannerisms - if I perceived someone was acting aggressively, I tried to reframe it in a manner that took into account that individual's situation. Are they afraid and in a stressful situation, and reacting in a way that just looks combative to me? This way of thinking helped lower the initial response of being defensive against someone who looks combative. Unless a safety concern was imminent, I tried to put aside my notions of how I think someone should behave, and look at the situation after taking a step back. I also tried to not let my assessment of a situation be the only factor in how I handled it. Even if what was visible to me pointed to there not being an issue, I tried not to let that override what the individual was communicating; rather than me telling them what is happening, I tried to make more space for them to explain what they were feeling. This approach lead to finding an unexpected source of a problem, different from what the individual was communicating.”

Would you like to refresh yourself or complete additional courses in the Dignity in Pregnancy & Childbirth eLearning line-up?

FREE ACCESS below

Interested in additional topics?

Check out the Diversity Science Institute's eLearning courses below

(Use coupon code NYPCUIMC50 to get 50% off when you enroll)

For Physicians

For Nurses

For Allied Health